🔒 Dharmayana Mitra App – Privacy Policy

OIT – Out Of India Theory ("Company", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect information of Mitra users ("you") who use the Dharmayana Mitra App.

1. Information We Collect

• Personal Information: Name, mobile number, email, government ID, language, and payment details.
• Professional Details: Expertise, experience, ratings, and service categories.
• Device Information: IP address, device type, OS, and location for order assignment.
• Usage Data: Login times, activity logs, order history, and interactions.

2. How We Use Your Information

• To verify and maintain your Mitra profile.
• To assign orders, track earnings, and manage payouts.
• To send notifications, service updates, or order alerts.
• To monitor service quality and prevent fraud.
• To comply with legal and tax obligations.

3. Data Sharing

We may share limited information with:

• Users: Only relevant data (name, rating, specialization) for order fulfillment.
• Payment partners: For secure transactions and settlements.
• Legal authorities: When required by law.

We never sell or rent your personal data to any third party.

4. Data Storage & Security

Mitra app users CANNOT CREATE ACCOUNT IN APP

• All data is stored securely on encrypted servers located in India.
• We use industry-standard security protocols to prevent unauthorized access.
• Access to data is restricted to authorized personnel only.

5. Your Rights

You have the right to:

• Access and update your information.
• Request deletion of your account.
• Withdraw consent for communication.

Requests can be sent to help@the-oit.in.

6. Data Retention

Your data will be retained for as long as your Mitra account remains active or as required by Indian laws for audit and compliance.

7. Third-Party Links

The App may link to third-party tools or gateways. OIT is not responsible for their privacy practices. Please review their policies separately.

8. Children’s Data

The App is not intended for minors (under 18). We do not knowingly collect data from children.

9. Policy Updates

We may modify this Privacy Policy occasionally. Revised versions will be updated within the App.

10. Contact Information

For privacy-related concerns, contact us at:

OIT – Out Of India Theory
📧 Email: help@the-oit.in
📞 Phone: +91-8747884747
🏢 OIT Innovations Private Limited
#103, 1st Main Road, Near Sri Renukadevi Provision Stores
Nagadevanahalli, Bengaluru Urban, Karnataka – 560056